Here is the most recent updates to test delivery affected by COVID-19 across the globe. PearsonVue continues to work hard to make decisions that will resume testing where possible while protecting the health and safety of our candidates and employees.  

  • Recently released government guidance for Manila, Philippinesallows for an increase in appointment capacity in our PPC to approximately 30% (dependent upon local test center layout) beginning November 20th.
     
  • As previously noted, governments reinstating limiting measures for operation due to the volatility of COVID-19 remains an ongoing possibility, and as a result of any updates we will adjust our testing capacity and/or operations accordingly. These adjustments may require additional cancellations of candidate appointments.   
    • Adelaide, South Australia(PPC) 
      • A lock down order has been called for South Australia beginning November 19ththrough November 24thaffecting our Adelaide, South Australia PPC 
      • Affected candidates will begin receiving cancellation/reschedule emails shortly 
      • New appointment availability begins November 25th 
      • We are continuing to deliver exams to third-party test centers that are operational    

    • Turkey(PPC)  
      • Turkey has imposed partial lockdowns which include curfews on Fridays, Saturdays, and Sundays effective November 20th, thereby reducing our PPC hours of operation on these days in compliance with the order   

    • Scotland (PPCs): 
      • Effective November 20ththrough December 10th, we must limit exam delivery for programs that qualify as essential services only at our Glasgow, Clydebank, Ayr, and Stirling PPCsin Scotland   
      • Affected candidates will begin receiving cancellation/reschedule emails shortly 
      • New appointment availability (for essential and non-essential services programs) begins Dec 11th 
      • We are continuing to deliver exams to third-party test centers that are operational   

    • England(PPCs)  
      • Previous communications indicated the mandatory lockdown in England to be effective from November 5th through December 1st.  The targeted end date has been amended to be Dec 2nd. 
      • Exam delivery remains limited to programs that qualify as essential services only 
      • We are continuing to deliver exams to third-party test centers that are operational   


PearsonVue has updated their Coronavirus Update Page to reflect the most recent additional guidance.

 



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The building that houses the Pearson Professional Center in Phoenix, Arizona, experienced a major fire on Sunday morning, November 8th and is unable to host any testing services as a result.  Thankfully, no one was hurt during the fire, but we will need to rebuild the space. 

 

Our customer service team is actively working to reschedule all candidates who were scheduled to test at this location.  We are opening up additional availability at nearby PPCs in Tempe and Chandler, which are within 30 miles from the Phoenix Pearson Professional Center.